FAQs
Q. Why prefer Vintage Jackets?
A. When it comes to quality and variety, Vintage
Jackets are the name of the trust. We deliver quality products at reasonable
prices at your doorstep. Our specifications include:
- Tv serials
attires
- Apparels has
worn by celebrities in the movies
- Custom made
designs
- Latest jacket
and coat trends for both genders
Q. Do I need a specific design jacket? How
can I get that?
A. On Vinatge Jacekts, we believe in
delivering what our customer demands. If you need an outfit according to your
design, provide us the details of the outfit, and we will make it for you.
Q. I want to know about the shipping options
for the countries. Is the free shipping being for all countries?
A. We believe every customer must look
elegant. And due to this, we ship our products worldwide. All shipments are
sent according to the international laws of every specific country.
Q. I want to know about the exact size for
me, how can I order the costume according to my size?
A. First, select your desired attire, when
you will proceed to check out, you will find a size chart. Click on the size
according to your measurements. If you don’t know about your size or how to
take measurements to mail us [email protected], and we will advise
you accordingly.
Q. If my ordered apparel doesn’t fit me
perfectly, is the return option available for that?
A. We have provided a size chart for
our valued customers to avoid any inconvenience, but if something goes wrong
with the fitting of the costume, we have easy return and exchange policies
within 30 days of the purchase for our customers to get fully satisfied.
Q. I have ordered my jacket; how long will it
take to deliver?
A. It takes 12 – 15 days for the complete
shipment process. 8 – 10 days for the manufacturing of the apparel. 2 to 3 days
for quality checks and shipping.
Q. I am huge, is there any custom-made option
available for people of my size?
A. No matter what your size is. We want to
give our customers what they want. If your size is not available in the size
chart, take your measurements and send us to [email protected], and well
will prepare your selected apparel according to your size.
Q. If I order any apparel for custom-made,
how long it will take to complete the process?
A. For custom-made apparel, we need to first
go through the designs and fabric. It almost takes 10 – 15 days to complete the
outfit requested by the customer.
Q. Can I have options for colors in selecting
leather jackets
A. Yes, you have the option to select the
color of your choice in any fabric, including leather.
Q. Do I know about the inner lining fabric
used in jackets?
A. We manufacture our coats and jackets with
the finest fabric inside out. the inner linings we used are of two types
- Viscose
- Shearling
Q. I want to know how to track my order after
placing it?
A. Once you have placed your order after
signing up for our online store. We will provide you an order number. Go to my
orders on the website, and there you can track the progress of your
order.
Q. If the tracker is not showing the order
progress, what should I do?
A. Once you have placed an order, we will
send you a confirmation email along with your tracker id. If you are unable to
track your order, no need to panic, we are here for your support. You can work
on two options:
- Mail us at [email protected]
- Or log in to
your account and talk to our customer support representative for your
queries.
Q. What can I do if my payments get rejected?
A. Mostly payments do not get rejected by our
system. It only can happen if:
- You have
reached your credit card limit
- Your account
has no balance to pay from a debit card
- You have
mentioned an incorrect card number
Q. Are there any extra charges on the apparel
I ordered?
A. When it comes to shipment to other
countries, there are different rules followed. So, if your country implies
charges for the import of the product you have to pay those charges. We are not
responsible for those payments of the import taxes.
Q. What is the tracking number?
A. The tracking number is the order id we
sent to the customer through email once the order has been placed.
Q. Where to look for the current status of my
order?
A, Look for your order status on the website,
in my orders.
Q. Do you have a minimum and maximum order
policy?
A. No, we don’t believe in that. You can
order as much as you want.
Q. Do we get exactly what we have ordered?
A. Vintage Jackets are the name of honesty
and trust. We are very restricted in this section. It is our motto to deliver
the best quality products as we have portrayed in the images and in the
description.
Q. Can I get a discount if I order more than
one jacket or costume?
A. Yes, we have a policy to offer a discount
on the purchase of five costumes. The offer gets more tempestuous if you order
in bulk like 100 or 200 pieces of apparel.
Q. No one is responding to my queries; what
should I do?
A. We value every customer. Once you have placed
a query, wait for at least 24 hours to have a reply through email, or if you
are asking for guidance from our online support team, then give them time to
let finish from the other customer first.
Q. Can I find cosplay jackets?
A. Yes, you are in the finest online apparel
store. You can get cosplay jackets with a wide variety.
Q. Can I get Vintage costumes for Halloween?
A. Yes. We have a wide variety of vintage
costumes to get you dressed on Halloween.
Q. Can I get winter jackets?
A. Yes, we offer the latest trend jackets and
fur coats for the freezing winters.
Q. I have placed the wrong address in the
shipping address. What should I do?
A. It is fine, you can easily change your
shipping address by emailing us at [email protected]